B2B Cold Caller & Appointment Setter

About the role

We are seeking experienced B2B Cold Callers and Appointment Setters to join our growing team. You will engage directly with eCommerce business owners and decision‑makers, generate interest in our fraud‑prevention and shipping‑protection solutions, and book qualified sales meetings.

Key responsibilities

• Conduct outbound B2B cold calls to Shopify and BigCommerce merchants.
• Introduce and explain our services in a professional manner.
• Qualify prospects, uncover business needs, and schedule appointments for the sales team.
• Follow up with leads, maintain communication pipelines, and update CRM with accurate notes.
• Achieve daily and weekly appointment‑setting targets.

Required profile

• Proven B2B cold‑calling or appointment‑setting experience.
• Experience selling services to eCommerce companies is a strong advantage.
• Excellent English communication and confident phone presence.
• Strong objection‑handling and persuasion abilities.
• Self‑motivated, able to work independently.
• Reliable internet connection and a quiet work environment.
• Availability to work 10:30 AM – 6:30 PM EST on a full‑time basis.

Required skills

• CRM systems

What we offer

• Opportunity to work with a fast‑growing SaaS company serving the eCommerce sector.
• Performance‑based targets with clear metrics.
• Flexible remote work arrangement.