AI / Copilot Studio Developer (Process Automation Developer III)

About the role

ING Hubs Philippines is looking for an AI / Copilot Studio Developer (Process Automation Developer III) to help build and deploy AI-powered solutions that improve productivity, quality and employee experience. Working with business stakeholders, process experts and fellow developers, you will deliver AI and automation initiatives using Microsoft Copilot Studio, Power Platform and related technologies.

Key responsibilities

• Build and configure AI agents and automation solutions with Microsoft Copilot Studio and related technologies.
• Develop prompts, conversation flows and knowledge-grounding approaches that improve user experience.
• Integrate AI solutions with Microsoft 365, Power Platform, connectors and APIs.
• Support testing, deployment, monitoring and optimization.
• Troubleshoot issues and implement enhancements based on business and user feedback.
• Collaborate with stakeholders to turn requirements into workable solutions.
• Contribute reusable components, templates and development best practices.
• Stay informed on evolving AI technologies and trends, and support responsible AI adoption.

Required profile

• Passionate about technology, innovation and problem solving.
• Interested in AI, automation and digital transformation.
• Able to translate business requirements into practical solutions.
• Detail-oriented and an effective collaborator with diverse stakeholders and teams.

Required skills

• Microsoft Copilot Studio
• Power Platform
• Microsoft 365 integration