AI / Copilot Studio Developer (Process Automation)

About the role

ING Hubs Philippines is looking for an AI / Copilot Studio Developer (Process Automation Developer IV) to design and deliver AI-powered solutions that improve productivity, employee experience and operational efficiency. Working with business stakeholders, process experts and fellow AI practitioners, you will turn business challenges into solutions using Microsoft Copilot Studio, Power Platform and the wider Microsoft ecosystem.

Key responsibilities

• Design, develop and deploy AI agents and automation solutions with Microsoft Copilot Studio and related technologies.
• Translate business requirements into scalable, sustainable and user-centric AI solutions.
• Design prompting, grounding, knowledge retrieval and context management approaches.
• Build integrations with Microsoft 365, Power Platform, APIs and enterprise applications.
• Contribute reusable solution components, patterns and standards.
• Support testing, deployment, monitoring and continuous improvement of AI solutions.
• Work with stakeholders to find opportunities for measurable AI value and explore emerging AI capabilities.
• Promote responsible AI adoption in line with ING standards and governance.

Required profile

• Passion for AI, automation and emerging technologies.
• Experience developing digital, automation or AI-enabled solutions.
• Comfortable bridging business and technical domains.
• Skilled at solving complex problems and explaining technical concepts simply.
• Collaborative team player who keeps learning.