This job is no longer available
This job expired on 03/10/2026. It no longer accepts applications.
Account Specialist - Tier 2
TeamSpan · Manila
Job description
About the role
The Account Specialist – Tier 2 provides back‑office support for business‑to‑business clients, handling data‑entry tasks and resolving account‑related queries that require a higher level of expertise.
Key responsibilities
- Manage Tier 2 account inquiries and provide accurate resolutions.
- Perform data‑entry and record‑keeping for client accounts.
- Support B2B customers by processing requests and updating account information.
- Collaborate with over 300 back‑office partners to ensure service quality.
- Maintain documentation and follow standard operating procedures.
Required profile
- Strong attention to detail and accuracy.
- Effective written and verbal communication skills.
- Ability to work independently in an on‑site environment.
- Basic understanding of business processes and customer service.
Required skills
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TeamSpan
Manila