Account Manager

About the role

The Account Manager will manage and expand Celigo's customer base, ensuring high satisfaction and driving revenue growth through upselling, cross‑selling, and renewals while working US business hours.

Key responsibilities

• Develop and maintain long‑lasting relationships with accounts, acting as the primary point of contact.
• Conduct regular check‑ins and business reviews to assess needs and identify growth opportunities.
• Identify and execute account plans to achieve sales targets, increase account value, and manage renewals.
• Advise customers on how Celigo’s solutions address their business challenges and act as their internal advocate.
• Collaborate with Customer Success, Product, Support, and Finance teams to ensure a seamless experience.
• Maintain accurate account records, track key metrics, and provide regular forecasts and feedback using Salesforce and Clari.

Required profile

• 3‑5 years of experience in account management, sales, or a related field, preferably in technology or SaaS.
• Proven track record of meeting or exceeding sales targets.
• Strong analytical, problem‑solving, and strategic thinking abilities.
• Excellent verbal and written communication skills with a customer‑centric mindset.

Required skills

• Salesforce
• Clari (or related forecasting software)

What we offer

• Remote‑first culture built on trust, collaboration, and transparency.
• Competitive compensation and benefits, including ten days of vacation from year one, parental leave, monthly tech stipend, and recognition programs.
• Learning opportunities and career development in a high‑growth, inclusive environment.