Inside Sales Representative – Business Development

About the role

We are seeking a results‑driven Inside Sales Representative with a strong BPO background to generate new business and close sales. The role involves outbound calling, lead nurturing, relationship management and consistently meeting sales targets in a fast‑paced environment.

Key responsibilities

• Generate new business opportunities through outbound calls, emails, follow‑ups and lead‑nurturing activities.
• Handle inbound and outbound sales inquiries, qualify prospects, identify needs and recommend suitable products or services.
• Conduct product or service presentations, address objections and move prospects through the sales funnel.
• Maintain a healthy sales pipeline, ensure accurate CRM records and meet or exceed sales targets and KPIs.
• Collaborate with sales, marketing and operations teams to support campaign performance and customer satisfaction.

Required profile

• Bachelor’s degree in Business, Marketing, Communications or related field (preferred).
• 2‑4 years of experience in inside sales, telesales, lead generation or outbound sales, preferably in a BPO or call‑center environment.
• Proven track record of meeting or exceeding sales quotas and performance targets.
• Experience supporting international voice accounts or offshore sales campaigns is a plus.

Required skills

• Proficiency with CRM platforms and sales tracking systems.
• Familiarity with lead qualification frameworks and outbound sales processes.

What we offer

• 15% night differential.
• HMO coverage after 30 days, with options for dependents.
• Retirement benefits and 24 leave credits per year (convertible to cash).
• Wholistic employee wellness program.