Sales Receptionist – Healthcare Focus (Remote)

About the role

Our client is seeking a confident, professional Sales Receptionist to join their remote healthcare team. The role blends medical reception duties with sales and lead conversion, ensuring patients receive excellent service while appointments are booked efficiently.

Key responsibilities

• Answer incoming patient calls promptly and professionally.
• Schedule, reschedule, and cancel appointments.
• Provide information about services and respond to patient inquiries.
• Follow up with leads and prospective patients.
• Convert inquiries into booked appointments, handling objections with empathy.
• Maintain accurate patient and appointment records.
• Support general reception and administrative tasks as needed.

Required profile

• Previous experience as a Medical Receptionist, Patient Coordinator, or similar role.
• Experience in sales, lead conversion, or appointment setting.
• Healthcare, medical, aesthetic, wellness, or dental background preferred.
• Excellent spoken and written English.
• Strong phone presence and communication skills.
• Confident, persuasive and comfortable handling objections.
• Ability to work independently in a remote environment.

Required skills