Customer Experience Ambassador – Las Pinas

About the role

Join Globe as a Customer Experience Ambassador, helping customers navigate digital channels through in‑person assistance and education. You will be the frontline representative for sales and service interactions, ensuring smooth transactions and a positive experience.

Key responsibilities

• Assist customers in using digital channels via face‑to‑face guidance and education.
• Attend to sales and service needs, approving and processing applications and transactions.
• Process payments for bills, purchases and other transactions.
• Support inventory management and maintain accurate records.

Required profile

• Bachelor’s degree holder.
• 3‑5 years of experience in sales or a customer‑facing role.
• Willingness to work varied shifts, including weekends and holidays.
• Strong interpersonal, communication and active‑listening abilities.
• Problem‑solving orientation.

Required skills

• Basic proficiency with CRM tools.
• Experience using POS systems.
• Familiarity with online platforms for digital assistance.