Virtual Administrative Assistant (Remote Full‑Time)

About the role

We are looking for a highly organised Virtual Administrative Assistant to support our Director and ensure smooth daily operations. This remote, full‑time position focuses on customer service, scheduling, CRM updates and a range of administrative duties.

Key responsibilities

• Serve as the primary telephone point of service and client concierge, handling inbound sales inquiries and customer‑service requests.
• Conduct outbound follow‑up calls, confirmations and updates.
• Manage multiple calendars, emails, team meetings and logistics across Australian locations.
• Maintain CRM data, sales pipeline, and client records; prepare proposals and business documents using templates.
• Assist in creating basic business or financial reports and perform other general admin tasks as required.

Required profile

• Minimum 2 years experience as a Virtual Assistant or in a similar customer‑service/administrative role.
• Excellent verbal and written English with strong customer‑handling abilities.
• Familiarity with Australian geography is preferred.
• Degree qualification is a plus.

Required skills

• Google Workspace
• Microsoft Office (Word, Excel, PowerPoint)
• Xero
• Go High Level CRM
• Softphone or related booking platforms
• Slack
• WhatsApp

What we offer

• Stable full‑time employment with fixed shift hours.
• Bi‑monthly payroll.
• Opportunity to work remotely while collaborating with a structured, supportive team.