Travel Associate

About the role

The Travel Associate will assist clients in planning and booking complete travel experiences, including flights, accommodations, itineraries and travel insurance. This role requires up‑to‑date knowledge of destinations, visa requirements and industry regulations, and a strong focus on delivering exceptional customer service.

Key responsibilities

• Plan and book travel arrangements such as flights, hotels and ground transportation.
• Provide expert advice on destinations, visa requirements and travel insurance options.
• Manage travel logistics and resolve any issues that arise during a client’s trip.
• Build and maintain strong relationships with clients to encourage repeat bookings.
• Stay current with industry trends, travel regulations and emerging destinations.
• Handle multiple client requests efficiently while meeting deadlines.

Required profile

• Bachelor’s degree in Hospitality, Travel or a related field.
• Extensive experience in the travel industry.
• Passion for travel, enthusiasm and a proactive problem‑solving attitude.
• Willingness to work flexible hours, including weekends and holidays.

Required skills

• Strong communication and interpersonal abilities.
• Excellent attention to detail.
• Customer‑service orientation.
• Ability to multitask and manage time effectively.