Training Executive – Learning & Development

About the role

The Training Executive will design, deliver and evaluate training programs for Treats franchisees and store personnel. This role also ensures that stores comply with operating, merchandising, food preparation and safety standards through regular audits.

Key responsibilities

• Develop and update training modules to ensure consistent methods across all Treats locations.
• Conduct training needs analysis using store trade checks, mystery shoppers and other tools.
• Deliver onboarding training for new stores and ongoing sessions for existing stores based on identified gaps.
• Train Allied Business Executives to become trainers themselves.
• Evaluate the effectiveness of training programs and revise manuals annually.
• Create, update and cascade store audit checklists; perform spot audits and provide improvement recommendations.
• Prepare annual budgets for sales training and development and monitor expenses.
• Generate regular reports on training activities and audit findings.

Required profile

• Bachelor’s degree, preferably in Food Technology.
• Minimum of 2 years experience in the Food & Beverage industry, such as hotel dining, franchise restaurants or branded convenience stores.

Required skills