ServiceNow Developer – Remote (US Pacific Time)

About the role

Atos is seeking a ServiceNow Developer to join its AI & Analytics practice on a permanent remote basis. The role supports US Pacific Time zone customers, translating business needs into robust ServiceNow solutions.

Key responsibilities

• Lead functional design workshops and produce design specifications using out‑of‑the‑box ServiceNow capabilities.
• Configure, develop, test and implement ServiceNow modules such as ITSM, ITIL, ITAM, IRM, ITOM/CMDB and GRC.
• Integrate ServiceNow with external systems via Web Services, SOAP, email, MID Server and other APIs.
• Collaborate with pre‑sales and architecture teams for client presentations and technical discussions.
• Provide hands‑on development using HTML, XML, CSS, JavaScript/AJAX and related web technologies.
• Support additional platforms like HP Service Manager, BMC Remedy and SaaS solutions when required.

Required profile

• Bachelor’s degree in Computer Science, MIS, Engineering or related field.
• 18‑36 months (or 3+ years) of hands‑on experience designing, developing and deploying on the ServiceNow platform.
• Proven ability to work with IT Service Management (ITIL) processes and metrics.
• Experience documenting technical solutions for both technical and customer audiences.

Required skills

• ServiceNow ITSM, ITIL, ITAM, IRM, ITOM/CMDB, GRC.
• HTML, CSS, XML, JavaScript, AJAX.
• Web Services, SOAP, Email integration, MID Server.
• LDAP, VPN, SSL.
• Knowledge of HP Service Manager, BMC Remedy, and other SaaS solutions.
• Familiarity with additional ServiceNow products (CSM, EA, FSM, TPRM, BCM, ESG, HRSD, ITAM).