ServiceDesk Specialist
DSV International Shared Services Inc. · Paranaque City
Job description
About the role
We are seeking a ServiceDesk Specialist to join our IT support team in Paranaque City. The role focuses on delivering first‑line technical assistance to end‑users across various communication channels. You will be responsible for ensuring smooth operation of user accounts and promptly addressing technical issues.
Key responsibilities
- Provide IT support via phone, email, chat, and SSP.
- Manage user administration tasks, including account provisioning and updates.
- Resolve technical issues through first‑line troubleshooting.
Required profile
- Ability to deliver IT support through multiple channels.
- Capability to handle user administration responsibilities.
- Proficiency in diagnosing and troubleshooting technical problems at the first‑line level.
Required skills
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Published 1 month ago
Expires 1 week from now
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DSV International Shared Services Inc.
Paranaque City
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