ServiceDesk Specialist
DSV International Shared Services Inc. · Paranaque City
Job description
About the role
We are seeking a ServiceDesk Specialist to join our IT support team in Paranaque City. The role focuses on delivering first‑line technical assistance to end‑users across various communication channels. You will be responsible for ensuring smooth operation of user accounts and promptly addressing technical issues.
Key responsibilities
- Provide IT support via phone, email, chat, and SSP.
- Manage user administration tasks, including account provisioning and updates.
- Resolve technical issues through first‑line troubleshooting.
Required profile
- Ability to deliver IT support through multiple channels.
- Capability to handle user administration responsibilities.
- Proficiency in diagnosing and troubleshooting technical problems at the first‑line level.
Required skills
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the Philippines.
Salary: Digital Marketing Specialist Based on 22 job offers in the PhilippinesSalaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
Published 1 month ago
Expires 1 week from now
25 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
DSV International Shared Services Inc.
Paranaque City