Service Associate (Bank Teller)

About the role

The Service Associate provides over‑the‑counter banking services to Business Center clients, ensuring transactions are accurate, timely, and compliant with regulatory requirements. The role supports the branch’s business objectives through high‑quality customer service and operational efficiency.

Key responsibilities

• Deliver error‑free, on‑time teller services in line with Business Center service standards.
• Ensure compliance with internal policies, BSP regulations, and AMLA requirements.
• Identify and mitigate risk areas by applying bank policies and procedures.
• Assist with process‑improvement initiatives and technology implementations across branch systems.
• Engage customers professionally to provide an excellent banking experience.
• Perform delegated administrative tasks in an organized manner.

Required profile

• Graduate of any 4‑year degree program; fresh graduates are welcome.
• Strong decision‑making, time‑management, and security‑awareness skills.
• Empathetic, compassionate, and committed to delivering quality service.
• Ability to handle complexity and work systematically.

Required skills

What we offer

• Opportunity to work in a dynamic banking environment.
• Potential for career growth within the organization.