Senior Client Services & Creative Project Manager (Remote)

About the role

Hire Digital is looking for a Senior Client Services & Creative Project Manager (full-time, remote) with strong experience managing clients and delivering creative, marketing or digital projects. The role acts as the main bridge between clients and internal creative teams, turning requirements into clear briefs, managing feedback and timelines, and making sure work is polished and ready for client delivery.

Key responsibilities

• Manage day-to-day relationships with clients and key stakeholders.
• Understand client objectives, requirements, priorities and feedback.
• Translate client needs into clear briefs and actionable direction for creative teams.
• Coordinate designers, copywriters, strategists, developers and other specialists.
• Review creative and marketing deliverables for quality, accuracy, brand consistency and alignment with the brief.
• Manage project timelines, revisions, approvals and multiple concurrent workstreams.
• Present work, discuss feedback and manage client expectations confidently.
• Identify risks, unclear requirements or delivery issues early and recommend solutions.

Required profile

• At least 5+ years of experience in client services, account management, creative project management or marketing project management.
• Experience in an agency, creative studio, digital marketing, advertising, content or production environment.
• Strong client-facing and stakeholder-management experience.
• Proven ability to manage creative or marketing projects from briefing through final delivery.
• Able to manage multiple clients and projects in a fast-paced remote environment.

Required skills

• Good creative judgment and strong attention to detail.
• Comfortable reviewing creative work and giving constructive feedback.
• Excellent communication, organisation and project-management skills.