Remote Scheduler & Executive Assistant Support (Permanent)

About the role

We are looking for a remote Scheduler & Executive Assistant Support professional to join ClearDesk’s team. In this permanent position you will keep caregiver schedules running smoothly for a U.S.-based home‑care client, ensuring seniors receive reliable, compassionate care.

Key responsibilities

• Build and maintain up‑to‑date caregiver schedules across multiple counties.
• Respond quickly to shift cancellations, no‑shows, or last‑minute changes.
• Answer calls from clients and caregivers using a VoIP system.
• Update records and case notes in the WellSky platform (training provided).
• Collaborate with the operations team to flag staffing issues and maintain smooth coverage.
• Conduct regular check‑ins with caregivers and generate weekly staffing reports for leadership.
• Assist with light administrative and recruitment tasks during quieter periods.

Required profile

• Previous experience in scheduling or a related administrative role (healthcare or home‑care experience is a plus).
• Ability to stay calm and organized under pressure.
• Strong communication skills with both caregivers and clients.

Required skills

• Proficiency with VoIP telephone systems.
• Experience using the WellSky scheduling/record‑keeping platform.

What we offer

• Fully remote work environment.
• Long‑term permanent contract.
• Opportunity to make a meaningful impact on seniors’ lives.