Remote Home Care Scheduler (Work From Home)

About the role

Join ClearDesk as a Remote Home Care Scheduler and become the backbone of a fast‑moving home‑care operation. You will coordinate caregiver shifts, handle last‑minute changes, and ensure seniors receive reliable, compassionate care.

Key responsibilities

• Build and maintain up‑to‑date caregiver schedules across multiple counties.
• Respond quickly to shift cancellations, no‑shows, or clock‑in issues.
• Answer calls from clients and caregivers using the VoIP system.
• Update records and case notes in WellSky (training provided).
• Collaborate with the operations team to flag staffing issues and keep coverage smooth.
• Conduct regular check‑ins with caregivers and generate weekly reports for leadership.

Required profile

• Previous experience in scheduling, preferably in healthcare or home‑care settings.
• Calm under pressure with strong organizational abilities.
• Excellent communication skills and a problem‑solving mindset.

Required skills

• VoIP communication tools.
• WellSky case‑management platform.

What we offer

• Fully remote work with flexible hours.
• Long‑term placement stability.
• Opportunities to contribute to meaningful senior care.
• Training on proprietary systems and occasional light recruitment tasks.