Remote Home Care Scheduler – Permanent

About the role

ClearDesk is looking for a permanent, work‑from‑home Scheduler to support a U.S. home‑care client. You will keep caregiver schedules running smoothly, ensuring seniors receive reliable, compassionate care.

Key responsibilities

• Build and maintain up‑to‑date caregiver schedules across multiple counties.
• Respond quickly to shift cancellations, no‑shows, or sick calls and secure replacements.
• Answer calls from clients and caregivers using the VoIP system.
• Update records and case notes in the WellSky platform (training provided).
• Collaborate with the operations team to flag staffing issues and maintain smooth coverage.
• Conduct regular check‑ins with caregivers and generate weekly reports for leadership.
• Assist with light administrative tasks and occasional recruitment support during quiet periods.

Required profile

• Previous experience in scheduling, preferably in healthcare or home‑care settings.
• Calm under pressure with strong organizational abilities.
• Excellent communication skills and a problem‑solving mindset.

Required skills

• WellSky (training will be provided).

What we offer

• Fully remote, permanent position with flexible work hours.
• Opportunity to make a meaningful impact on seniors’ daily lives.
• Supportive team environment and professional development resources.