Quality Assurance Officer

About the role

The Quality Assurance Officer will lead the implementation and upkeep of the plant Quality Management System, ensuring compliance with ISO, GMP, FDA, cosmetics and food standards. This role partners closely with production and QA teams to maintain high quality across all processes and products.

Key responsibilities

• Lead implementation and maintenance of the plant QMS to meet ISO, GMP, FDA, cosmetics and food standards.
• Investigate customer complaints and audit findings, conduct root cause analysis, and drive corrective and preventive actions (CAPA).
• Manage internal and external audits, including customer, regulatory and government inspections.
• Oversee document control to keep quality records, procedures and specifications accurate and up‑to‑date.
• Collaborate with Production and QA teams to ensure in‑process and finished goods consistently meet quality standards.
• Monitor quality metrics and trends, providing insights and reports to QA and Plant Leadership.
• Train and mentor QA Auditors while driving continuous improvement and waste reduction across plant operations.

Required profile

• Bachelor’s degree in Chemistry, Food Science, Industrial Engineering, Engineering or a related field.
• Active PRC license is an advantage.
• 3–7 years of experience in Quality Assurance or Quality Control, including leadership or supervisory experience.
• Strong knowledge of QMS, ISO 9001, GMP, FDA, cosmetics and food industry standards.
• Experience with root cause analysis, CAPA management, auditing and quality data analysis.
• Excellent documentation, analytical and problem‑solving abilities.
• Effective leadership and communication skills with a cross‑functional mindset.
• Lead/Internal Auditor Certification and CAPA‑related training are preferred.

Required skills

• Quality Management System (QMS)
• ISO 9001
• Good Manufacturing Practices (GMP)
• FDA regulations
• Cosmetics and food industry standards
• Root cause analysis
• CAPA management
• Auditing
• Quality data analysis
• Document control