Product Implementation Manager

About the role

Prudential's Product Implementation Manager supports the Product Implementation Lead in managing the technical and implementation vertical of PLUK's Product Management unit. The role covers the product roadmap, development, launch and post-launch monitoring of life insurance products.

Key responsibilities

• Help the Product Implementation Lead assess project feasibility and give high-level timelines for the product roadmap, and share technical updates and product performance in the Product Steering Committee (PSC) meetings
• Oversee implementation of RACI and other governance documents, and prepare implementation timelines and resources for the PSC
• Develop implementing guidelines approved under RACI, hold product kick-offs with stakeholders such as Operations, Finance/Actuarial, Tech, R&C, Legal and Data Science, and secure PSC approval for design and launch date
• Create technical requirements for system development, oversee system development, SIT, UAT, sign-off, deployment and the launch checklist, and run lessons learned sessions after launch
• Ensure operational processes are ready before launch and monitor new product performance against targets, maintain portfolio monitoring and conduct an annual product review
• Maintain the Day 2 list, recommend prioritization to the PSC and monitor Day 2 execution; provide technical support to existing products as needed

Required profile

• At least 5 years of experience in life insurance product management or equivalent
• Graduate of Mathematics/Actuarial Science, Finance, Business or equivalent from a reputable university
• Knowledge of life insurance products and regulations
• Experience managing projects end-to-end and collaborating across functional units in a life insurance company
• FLMI designation preferred

Required skills

• Technical product development: requirements building, product setup in the system, UAT execution and day 2 solutioning
• Strong knowledge of life insurance front-end and back-end systems is a plus