Premier Service Advocate (Multi-Channel Support, Remote/WFH)
Thumbtack Philippines · Metro Manila
Job description
About the role
As a Premier Service Advocate you will join Thumbtack Philippines’ virtual‑first team to deliver exceptional multi‑channel support. Working remotely, you will interact with customers through email, chat, SMS, and voice, ensuring their issues are resolved quickly and satisfactorily.
Key responsibilities
- Provide support to customers via email, chat, SMS, and voice channels.
- Ensure timely and accurate resolution of inquiries to maintain high customer satisfaction.
- Document interactions and follow up as needed.
Required profile
- Strong written and verbal communication skills.
- Ability to work independently in a remote environment.
- Customer‑focused mindset with attention to detail.
Required skills
What we offer
- Permanent virtual‑first working model.
- Unique total rewards package.
- Recognition as a multi‑awarded, Great Place To Work certified company.
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Published 1 month ago
Expires 1 week from now
54 views · 0 interested
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Thumbtack Philippines
Metro Manila
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