Operations Assistant – Mall Administration Support

About the role

The Operations Assistant supports the Building Administration Officer in the daily functions of the Mall Operations department. This role ensures smooth clerical and administrative processes, contributing to an efficient shopping environment at SM City Legaspi.

Key responsibilities

• Provide clerical and administrative assistance to the Building Administration Officer.
• Handle documentation, filing, and record‑keeping for mall operations.
• Assist in coordinating schedules, meetings, and internal communications.
• Support customer‑service initiatives and respond to inquiries as needed.
• Maintain office supplies and ensure the operational area is organized.

Required profile

• Bachelor’s degree in Business Studies, Administration, Management, Marketing or a related field.
• Strong oral and written communication abilities.
• Customer‑service orientation.
• Willingness to work weekends, holidays and rotating shifts.
• Readiness to be assigned to SM City Legaspi.

Required skills

What we offer

• Opportunity to work in a dynamic mall environment.
• Exposure to various aspects of facilities and operations management.