MIS Officer – SME (Data Analytics & Reporting)

About the role

The Reporting and Data Analytics Specialist will enable data‑driven decision‑making across the organization by collecting, analyzing, and visualising data to produce actionable insights. This position focuses on improving reporting processes, ensuring data accuracy, and supporting performance monitoring for operational efficiency and strategic growth.

Key responsibilities

• Design, develop and maintain regular reports, dashboards and KPI tracking tools.
• Collect, clean, validate and analyse data from multiple systems and sources.
• Translate business requirements into meaningful analytics and reporting solutions.
• Identify trends, patterns and insights to support strategic and operational decisions.
• Automate recurring reports and improve reporting efficiency.
• Collaborate with stakeholders across departments to understand reporting needs.
• Ensure data accuracy, consistency and integrity across reports and databases.
• Prepare presentations and summaries of analytical findings for management.
• Support forecasting, budgeting and performance‑analysis initiatives.
• Monitor data‑quality issues and recommend process improvements.
• Maintain documentation for reporting processes, definitions and data sources.

Required profile

• Bachelor’s degree in Data Analytics, Statistics, Business Analytics, Computer Science, Finance or a related field.
• 2–5 years of experience in reporting, business intelligence or data analytics roles.
• Proficiency in Microsoft Excel, including advanced formulas and pivot tables.
• Experience with BI and visualisation tools such as Microsoft Power BI, Tableau or Looker Studio.
• Knowledge of SQL and database querying.
• Strong analytical, problem‑solving and communication skills.

Required skills

• Microsoft Excel (advanced)
• Power BI
• Tableau
• Looker Studio
• SQL querying