This job is no longer available
This job expired on 12/09/2026. It no longer accepts applications.
KYC Team Lead – Operations Manager
KPMG Philippines · Région Capitale Nationale
Job description
About the role
The KYC Team Lead will oversee a group of Analysts and Senior Analysts to deliver high‑quality operational engagements. You will ensure a seamless client experience while maintaining compliance and operational efficiency.
Key responsibilities
- Lead and manage a team of >10 staff, maintaining service levels, productivity, quality, and compliance.
- Provide day‑to‑day guidance, coaching, and performance management.
- Act as primary contact for client relationship activities and risk mitigation.
- Ensure statutory and regulatory compliance, escalating issues as needed.
- Maintain and improve policies, processes, and documentation across sites.
- Identify training needs, deliver coaching, and support competency development.
- Produce management information reports to support operational decisions.
- Cover other Team Leader roles during absences and ensure smooth handovers.
Required profile
- 6‑8 years of experience in operational service delivery.
- At least 1 year in a Team Leader role managing a small/mid‑size team (10+ members).
- Background in banking or financial services with exposure to AML/KYC/CDD operations.
Required skills
- KYC
- AML
- CDD
What we offer
- Opportunity to lead a high‑performing team in a global operations environment.
- Professional development and continuous improvement initiatives.
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KPMG Philippines
Région Capitale Nationale
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