HRIS Lead (Workday Business Analyst)

About the role

TaskUs, a global provider of outsourced digital services and customer experience, is looking for an HRIS Lead (Workday Business Analyst) in Pasig. The role supports the implementation, optimization and maintenance of the Workday system, working with stakeholders to gather requirements, analyze processes and deliver solutions that improve efficiency, data integrity and functional reliability.

Key responsibilities

• Assist in deploying Workday modules so configurations match business needs and best practices, and guide the maintenance of security roles and permissions
• Run user acceptance tests against technical documentation and coordinate results between developers and business, and help test and troubleshoot change requests and integrations
• Support the transition to new systems or processes, and create user guides, process documentation and functional reference documents
• Gather and document functional requirements for enhancements, configure Workday modules, and help manage change initiatives with communication strategies and stakeholder engagement
• Work with HR, finance and IT to align Workday capabilities with organizational goals, and take part in project meetings
• Analyze and validate data in Workday, support Tier 1 support teams on complex issues such as data governance, EDM and recruiting, and help define evidence requirements for SOX, SOC2 and ITGC controls
• Troubleshoot system issues for users and act as a liaison between IT and business, covering ticket, meeting and project-based support
• Develop and deliver training for end-users, advise on reports and dashboards, and recommend process improvements
• Maintain documentation of system configurations, processes and user guides

Required profile

• Bachelor's degree in Business Administration, Human Resources, Information Technology or a related field
• 2 to 3 years of experience as a Business Analyst, preferably with Workday or similar HRIS/ERP systems
• Strong analytical, problem-solving and organizational skills, with attention to detail
• Excellent communication and interpersonal abilities, able to collaborate across teams
• Ability to manage small projects independently, handle multiple tasks and prioritize requests, adapt to change, and manage confidential information discreetly

Required skills

• Strong working knowledge of Workday, including Core HCM, Onboarding, Absence Management, Time Tracking, Benefits, Talent/Performance and Advanced Compensation
• Proficiency in data analysis and reporting tools
• Strong working knowledge of MS Office (Excel, Word, PowerPoint)

TaskUs offers competitive industry salaries and comprehensive benefits, encourages internal mobility and professional growth, and welcomes applicants of all backgrounds. Applications are made through the company's careers page.