HR Operations Advisor – Night Shift (Hybrid)

About the role

As an HR Operations Advisor you will provide essential HR services and employee support that enable smooth business operations and a positive employee experience. Working night shift (9 PM‑6 AM PH time) in a hybrid setup, you will collaborate with employees, line managers and HR colleagues across Shell’s global workforce.

Key responsibilities

• Manage employee and line‑manager queries on time management, rewards and lifecycle processes, ensuring timely resolution.
• Maintain accurate employee records in HR systems to support data integrity and reporting.
• Deliver time and absence administration, including leave management, work schedules and holiday calendar updates.
• Validate data and process employee transactions to ensure payroll accuracy and compliance.
• Process job and organisational changes such as promotions and transfers.
• Prepare and issue employee‑related documentation within agreed timelines.
• Support employees during key career and lifecycle moments with efficient administration.
• Collaborate with HR teams and stakeholders to improve service delivery and operational effectiveness.

Required profile

• Bachelor’s degree.
• Strong communication skills and ability to engage with diverse stakeholders.
• Experience in HR operations, employee services or HR administration.
• Experience using HR information systems and maintaining employee records.

Required skills

• Excellent written and verbal communication.
• Ability to work effectively with employees, managers and HR stakeholders.
• Problem‑solving mindset and continuous‑improvement orientation.
• Quick learner of new processes, systems and ways of working.
• Capability to manage multiple activities while meeting service commitments.

What we offer

• Opportunity to work with talented, committed colleagues on energy‑transition challenges.
• Support for personal and professional growth in a culture of honesty, integrity and respect.
• Balance of priorities to become the best version of yourself.
• Continuous development of transferable skills and exposure to cutting‑edge technology and practices.
• Collaboration with experienced colleagues possessing unique expertise.