Home Care Scheduler (Remote)

About the role

As a Home Care Scheduler you will keep the daily operations of a fast‑moving home‑care service running smoothly. Working remotely, you will coordinate caregiver shifts, handle last‑minute changes, and ensure seniors receive consistent, compassionate care.

Key responsibilities

• Build and maintain up‑to‑date caregiver schedules across multiple counties.
• Respond quickly to shift cancellations or no‑shows and arrange replacements.
• Answer calls from clients and caregivers using the VoIP system.
• Update records and case notes in the WellSky platform (training provided).
• Collaborate with the operations team to flag staffing issues and keep coverage smooth.
• Conduct regular check‑ins and evaluations with caregivers.
• Generate weekly reports and keep leadership informed.

Required profile

• Prior experience in scheduling, preferably in healthcare or home‑care settings.
• Calm under pressure and naturally organized.
• Strong communication skills and a service‑oriented mindset.

Required skills

• WellSky (care management software)
• VoIP telephone system

What we offer

• Fully remote work with flexible hours.
• Long‑term placement and stability.
• Opportunity to make a meaningful impact on seniors’ lives.
• Training on required tools and processes.