Helpdesk & Customer Support Administrator (Remote – Weekend & Graveyard)
Twoconnect · Metro Manila
Job description
About the role
We are seeking a Helpdesk & Customer Support Administrator to deliver assistance to our customers while working remotely. The position covers weekend and graveyard shifts, ensuring 24/7 coverage for our support operations.
Key responsibilities
- Provide first‑line helpdesk support to customers via phone, email or chat.
- Log and track support tickets, ensuring timely resolution.
- Collaborate with internal teams to address escalated issues.
- Maintain accurate records of customer interactions.
Required profile
- Willingness to work weekend and graveyard shift schedules.
- Reliable internet connection and a suitable home office setup.
- Strong communication skills in English.
Required skills
What we offer
- Permanent work‑from‑home arrangement.
- Salary up to PHP 70,000 per month.
- Government‑mandated benefits.
- HMO covering two free dependents and medical reimbursements.
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Published 1 month ago
Expires 4 days from now
43 views · 0 interested
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Twoconnect
Metro Manila
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