Head of Business Operations – Philippines Delivery Center

About the role

We are looking for a senior leader to head the operations of KPMG’s Philippines Advisory Delivery Center. The role will serve as the operational backbone, ensuring that consulting teams have the infrastructure, financial discipline, and strategic guidance needed to deliver world‑class results.

Key responsibilities

• Oversee daily operations of the Delivery Center, driving efficiency, service quality and cross‑functional collaboration.
• Lead a team of five direct reports, fostering a culture of accountability and professional development.
• Direct the annual planning, budgeting and P&L management, monitor financial performance and implement cost‑saving initiatives.
• Manage accounts receivable to maintain healthy cash flow and timely collections.
• Partner with senior consulting leaders to refine delivery strategies, leverage data‑driven insights and identify automation opportunities.
• Collaborate with HR on recruitment, workforce planning and talent retention to build a high‑performing consulting workforce.
• Produce comprehensive monthly operational and financial reports for global stakeholders, ensuring alignment with KPMG’s standards.

Required profile

• Proven leadership experience in operations management within professional services or shared‑service environments.
• Strong financial acumen with experience in budgeting, forecasting and P&L responsibility.
• Excellent stakeholder management skills, able to influence senior leaders across a global matrix.
• Strategic mindset focused on efficiency, automation and long‑term growth.
• Fluent English with the ability to present complex data clearly to executive audiences.

Required skills

What we offer

• Strategic autonomy to shape a critical global hub.
• Opportunity to work with a leading professional services firm.
• Exposure to large‑scale consulting programs and international engagements.