Fraud Analyst

About the role

We are looking for a detail‑oriented Fraud Analyst to join our 24/7 fraud operations team. The role focuses on detecting and preventing identity‑related fraud across digital and physical channels, ensuring compliance with regulatory standards.

Key responsibilities

• Conduct thorough examinations of government‑issued IDs such as passports, driver’s licences and national IDs.
• Identify advanced fraud indicators, including physical forgeries, digital tampering and AI‑generated media.
• Review and validate merchant documentation, including business permits, tax certificates and articles of incorporation.
• Analyze media content for synthetic identity fraud, deepfakes and other manipulated assets.
• Perform verification calls following established protocols to confirm account authenticity.
• Monitor social‑media platforms to flag and report fraudulent pages or impersonation accounts.

Required profile

• Experience in identity fraud detection, preferably within fintech or cybersecurity.
• Strong analytical mindset for investigating digital footprints, device metadata and behavioural patterns.
• Proven ability to assess and validate customer documents in line with regulatory standards.
• Excellent communication skills for conducting verification calls.
• Willingness to work rotating shifts in a 24/7 fraud operations environment.
• High integrity and ability to handle sensitive personal data confidentially.

Required skills