Dining Supervisor

About the role

Bizu Patisserie & Bistro is seeking a full‑time Dining Supervisor to lead its on‑site dining operations in Makati. You will ensure exceptional guest experiences while maintaining high service and cleanliness standards.

Key responsibilities

• Oversee daily dining operations and guarantee high‑quality service.
• Manage restaurant staff, coordinate shifts, and delegate tasks.
• Maintain cleanliness, hygiene, and compliance with food safety standards.
• Address guest inquiries and resolve complaints promptly.
• Collaborate with kitchen staff to ensure smooth service flow.
• Contribute to the overall success and reputation of the restaurant.

Required profile

• Strong customer‑service and complaint‑resolution abilities.
• Proven team‑leadership, staff‑scheduling, and delegation experience.
• Excellent attention to detail, organization, and commitment to service standards.
• Professional verbal communication and demeanor.
• Prior supervisory experience in dining establishments is highly preferred.
• Knowledge of food safety and quality standards.
• Ability to thrive in a fast‑paced environment and manage pressure.
• Hospitality Management degree or equivalent professional experience preferred.