DevOps Engineer (Freelance Automation Architect)

About the role

As a Freelance DevOps Engineer at 11 Agency, you will act as the automation architect, connecting tools, systems, and teams through custom workflows. You will design, build, and maintain automations that eliminate manual work and keep the agency’s tech stack communicating seamlessly.

Key responsibilities

• Design, build, and maintain automations on Zapier, n8n and similar platforms linking core tools such as Klaviyo, ClickUp, Slack, and Google Workspace.
• Create and manage Slack automations, including custom workflows, bots, notifications, and integrations.
• Develop API‑based integrations where native connections are unavailable.
• Audit existing automations for reliability, error handling and efficiency, fixing issues and improving performance.
• Document all automations and integrations for team transparency.
• Collaborate with leadership and operations to identify repetitive processes and architect automated solutions.
• Monitor automation health, set up error alerts, troubleshoot failures and ensure uptime.
• Stay up‑to‑date with new tools, features and automation capabilities.

Required profile

• 2+ years of hands‑on experience building automations in Zapier, n8n or similar platforms.
• Strong experience with Slack integrations, workflows and bots.
• Working knowledge of APIs, webhooks and JSON.
• Familiarity with marketing‑agency tools such as Klaviyo, ClickUp and Google Workspace is a plus.
• Problem‑solver mindset with meticulous attention to error handling and edge cases.
• Excellent communication skills and ability to explain technical solutions to non‑technical teammates.
• Self‑directed, reliable and comfortable working independently as a freelancer.

Required skills

• Zapier
• n8n
• Slack (integrations and bots)
• APIs
• Webhooks
• JSON

What we offer

• Freelance flexibility – set your own schedule.
• Prompt compensation via Wise.
• Collaborative team culture focused on high standards and clear objectives.