Customer Service Representative – BPO (Salary up to 25K‑40K)

About the role

We are looking for a motivated Customer Service Representative to join a leading BPO. You will interact with customers through phone, email and chat, delivering timely solutions and ensuring a high level of satisfaction.

Key responsibilities

• Assist customers with inquiries via phone, email, or chat.
• Resolve customer complaints and provide effective solutions.
• Maintain accurate records of customer interactions and transactions.
• Provide product and service information to customers.
• Collaborate with team members to enhance overall customer satisfaction.

Required profile

• Bachelor’s degree in a relevant field preferred.
• Extensive experience in customer service (as stated, 58 years of relevant experience).
• Empathetic and customer‑oriented mindset.
• Ability to work in a fast‑paced environment.

Required skills

• Strong communication and interpersonal skills.
• Ability to handle difficult situations with professionalism.