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Customer Service Representative – BPO (Salary up to 25K‑40K)

Recruitify_HR · Mandaluyong

🇬🇧 English

Job description

About the role

We are looking for a motivated Customer Service Representative to join a leading BPO. You will interact with customers through phone, email and chat, delivering timely solutions and ensuring a high level of satisfaction.

Key responsibilities

  • Assist customers with inquiries via phone, email, or chat.
  • Resolve customer complaints and provide effective solutions.
  • Maintain accurate records of customer interactions and transactions.
  • Provide product and service information to customers.
  • Collaborate with team members to enhance overall customer satisfaction.

Required profile

  • Bachelor’s degree in a relevant field preferred.
  • Extensive experience in customer service (as stated, 58 years of relevant experience).
  • Empathetic and customer‑oriented mindset.
  • Ability to work in a fast‑paced environment.

Required skills

  • Strong communication and interpersonal skills.
  • Ability to handle difficult situations with professionalism.

Questions fréquentes

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Published 4 months ago

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Mandaluyong