This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
Customer Experience Ambassador
Globe Telecom · Cebu
Job description
About the role
The Customer Experience Ambassador will create positive and memorable experiences for Globe customers by assisting them, recommending suitable products and services, and resolving any issues they encounter.
Key responsibilities
- Provide assistance and recommendations on Globe products and services.
- Attend to sales and service needs of customers.
- Approve and process sales and service applications and transactions in the system.
- Process payments for bills, purchases, and other transactions.
- Deliver digital user assistance or education.
- Resolve customer issues promptly and professionally.
Required profile
- Strong communication and interpersonal skills.
- Customer‑focused attitude with a willingness to help.
- Ability to handle both sales and service inquiries.
- Attention to detail when processing transactions.
- Comfort using digital tools and platforms.
Required skills
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Globe Telecom
Cebu
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