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Customer Experience Ambassador – Digital & Sales Support

Globe Telecom · Taguig

Mid 🇬🇧 English
CRM tools POS systems online platforms

Job description

About the role

Join Globe as a Customer Experience Ambassador and help customers navigate our digital channels while supporting sales and service transactions. You will work directly with clients in a face‑to‑face setting, ensuring a smooth and satisfying experience.

Key responsibilities

  • Assist customers in using digital platforms through on‑site guidance and education.
  • Address sales and service needs, processing applications and transactions in the system.
  • Approve and complete sales and service requests, ensuring accuracy.
  • Handle payments for bills, purchases, and other transactions.

Required profile

  • Bachelor’s degree holder.
  • 3‑5 years of experience in sales or customer‑facing roles.
  • Willingness to work varied shifts, including weekends and holidays.
  • Strong problem‑solving abilities and active listening skills.

Required skills

  • Basic proficiency with CRM tools.
  • Experience using POS systems.
  • Familiarity with online platforms for transaction processing.

What we offer

  • Opportunity to be part of a leading telecom company.
  • Inclusive and diverse workplace culture.
  • Career growth through continuous learning.

Questions fréquentes

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Published 4 months ago

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Globe Telecom

Taguig