Community Outreach Specialist

About the role

Genius Marketing Agency is looking for a highly motivated Community Outreach Specialist to help expand its brand presence by reaching out to local business owners. The role is fully remote and focuses on engaging with business owners across Facebook groups, social communities and online platforms, acting as the first point of contact for potential clients.

Key responsibilities

• Post daily in multiple Facebook groups and monitor community posts
• Reply to people asking for marketing help and start conversations
• Identify business owners who need services such as Google Business optimization, social media management, websites and lead generation
• Send outreach messages using provided scripts and help book qualified appointments into the calendar
• Communicate with prospects in a friendly, respectful and professional way
• Take part in daily check-ins and reporting

Required profile

• Strong written English communication skills
• Experience with Facebook groups or online community engagement
• Comfortable responding to comments and starting conversations
• Available for daily check-ins and reporting
• Reliable internet connection and a working computer
• Ability to follow scripts and use basic tools (Facebook, Google Sheets, CRM software)
• Positive attitude, fast response time and attention to detail
• Ability to work independently and meet weekly KPIs; experience in customer service, sales or lead generation is a plus

What we offer

• Long-term, stable remote position with flexible working hours
• Performance bonuses for booked appointments and successful outreach
• Training provided
• Opportunity to grow into a senior outreach or appointment-setting role
• Weekly payments