Collections Manager – Billing & Credit Operations

About the role

The Billing and Collections Manager leads the end‑to‑end Order‑to‑Cash process, ensuring accurate billing, effective credit management and timely collections to support profitability and growth.

Key responsibilities

• Develop and enforce credit policies and procedures.
• Monitor receivables, KPIs and bad‑debt exposure.
• Oversee billing accuracy and collection efficiency.
• Identify and implement process improvements across billing and collection functions.
• Lead, mentor and allocate resources for the collections team.
• Ensure compliance with internal controls, audit standards and company policies.
• Collaborate with internal stakeholders and customers to resolve billing or credit issues.

Required profile

• Graduate in Finance, Accountancy, Banking or related field; CPA preferred.
• Minimum 7 years of experience in billing, collections or credit management.
• Strong numerical competency and ability to analyse financial data.
• Excellent communication and negotiation abilities.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint

What we offer

• Dynamic, growth‑focused work environment.
• Opportunities for professional development and career progression.
• Culture that values excellence, innovation and teamwork.