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This job expired on 25/08/2026. It no longer accepts applications.
Chat Customer Service Representative
TTEC · Lipa
Job description
About the role
Join TTEC’s award‑winning team as a Chat Customer Service Representative in Lipa. You will provide friendly, written support to customers across multiple digital channels, helping them resolve issues quickly and positively.
Key responsibilities
- Respond to incoming customer communications via chat, text, email, social media and other non‑verbal platforms.
- Diagnose and resolve customer inquiries while maintaining a professional and empathetic tone.
- Document interactions accurately and follow up as needed.
- Collaborate with team members and supervisors to improve service quality.
Required profile
- At least two years of college education or equivalent.
- Minimum six months experience in a call‑center environment or in lending/financial services.
- Ability to apply product or service knowledge to assist customers.
- Basic computer proficiency.
Required skills
What we offer
- Support for career development and professional growth.
- Inclusive, community‑focused workplace culture.
- Benefits package that may include PTO, tuition reimbursement, health and wellness incentives.
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TTEC
Lipa