Chat Assistant – Travel Reservation (Weekdays, Paid Training)

About the role

We are seeking experienced Online Assistants to join our Travel Account team. You will help customers with bookings, changes, cancellations and general travel inquiries using leading GDS platforms, ensuring a smooth and stress‑free travel experience.

Key responsibilities

• Manage travel bookings, rebookings, cancellations and itinerary updates.
• Use GDS platforms (Amadeus, Sabre, Galileo) efficiently and accurately.
• Respond to customer inquiries via chat, email or ticketing systems.
• Maintain accurate documentation and booking details.
• Deliver high‑quality service that meets company and customer standards.

Required profile

• At least 1 year of hands‑on experience with GDS tools.
• High school graduate, college student or college graduate.
• Strong written and verbal English communication skills.
• High attention to detail and good problem‑solving abilities.
• Willingness to work onsite on a fixed Monday‑to‑Friday schedule.

Required skills

• Amadeus
• Sabre
• Galileo

What we offer

• Monday‑to‑Friday schedule with weekends off.
• Competitive base salary plus performance‑based incentives.
• Paid training and onboarding.
• Clear career development pathways.
• Friendly, professional and supportive work environment.