B2B Cold Caller / Appointment Setter

About the role

We are seeking experienced B2B Cold Callers and Appointment Setters to join our team. You will engage directly with eCommerce business owners and decision‑makers, generate interest in our fraud prevention and shipping protection solutions, and schedule qualified sales appointments.

Key responsibilities

• Conduct outbound cold calls to Shopify and BigCommerce merchants.
• Introduce and explain our fraud prevention and shipping protection services.
• Qualify prospects, uncover business needs, and document findings.
• Book qualified appointments for the sales team and follow up with leads.
• Maintain accurate activity logs in the CRM and meet daily/weekly appointment targets.

Required profile

• Proven B2B cold‑calling or appointment‑setting experience.
• Experience selling services to eCommerce companies is a strong advantage.
• Excellent English communication and a confident phone presence.
• Ability to work independently, stay motivated, and handle objections.
• Reliable internet connection and a quiet work environment.

Required skills

• CRM systems