Airline Ticketing Agent – Non‑Voice (No Experience Required)

About the role

We are seeking an Airline Ticketing Agent Online Assistant to manage flight reservation tasks through web‑based systems. This is a pure non‑voice position—no phone calls are required. The role is designed for fresh graduates or candidates without prior experience, and full training will be provided.

Key responsibilities

• Assist customers with flight bookings, modifications, and cancellations via chat or email.
• Enter and update passenger and booking details accurately.
• Check flight availability, fares, and schedules using online tools.
• Resolve basic customer queries related to bookings.
• Maintain data accuracy and follow standard operating procedures.

Required profile

• No prior experience required (freshers welcome).
• Basic computer knowledge and internet navigation skills.
• Ability to read, write, and understand English.
• Good typing speed with attention to detail.
• Willingness to learn and follow instructions.

Required skills

• Online booking platforms (training provided).

What we offer

• Flexible schedule and flextime.
• On‑site parking.
• Paid training and subsequent pay raise.
• Transportation service provided.