Air Export Agent

About the role

Join Expeditors' Air Export Department and help ensure the smooth, timely movement of freight and information for international customers. You will provide exceptional service while supporting daily operational processes.

Key responsibilities

• Maintain smooth and timely freight process flow.
• Enter accurate data into the operational system and use daily workflows.
• Track and trace Air Export files, generate reports, and communicate arrival notices to overseas partners and customers.
• Prepare and verify client and service provider billing.
• Interact with customers to arrange international shipments and meet service standards.
• Maintain good relationships with airline carriers, trucking companies, and other suppliers.
• Ensure compliance with internal and external regulations.
• Identify best practices to improve operational efficiency and productivity.
• Keep standard operating procedures up‑to‑date and meet KPI targets.
• Handle overseas communications and respond promptly to emails and requests.

Required profile

• 6 months to 1 year of related experience or equivalent education.
• Understanding of air documentation processes is a plus.
• Effective interpersonal and communication skills.
• Pro‑active attitude with strong organizational abilities.
• Fluent in English.

Required skills

• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint

What we offer

• Excellent benefits package including paid vacation, holidays, sick time, and health plan.
• Opportunities for internal promotion and career growth.