Agent Operations HR Experience – APAC

About the role

Deel is looking for an Agent Operations HR Experience professional to support global HR functions across the APAC region. You will work with the HR hotline and handle urgent operational tasks, collaborating closely with regional HR teams to ensure smooth, compliant processes.

Key responsibilities

• Provide operational HR support for requests across multiple regions and time zones.
• Manage and execute global HR operational tasks throughout the employee life cycle, ensuring accuracy and compliance.
• Respond to and manage inquiries through the HR hotline and written communications.
• Offer temporary backup coverage for country‑specific HR operations when needed.
• Leverage AI‑powered tools and automation to deliver faster, smarter support.

Required profile

• Proven experience in HR operations or a related support function.
• Strong attention to detail and ability to maintain high accuracy.
• Comfortable working across different time zones and handling time‑sensitive requests.
• Excellent written and verbal communication skills.

Required skills

What we offer

• Opportunity to work in a fast‑growing global SaaS company.
• Exposure to cutting‑edge AI and automation tools in HR.
• Collaborative, multicultural environment with teammates in over 100 countries.