Admin & Operations Assistant (Remote, Australia-focused)

About the role

This remote position supports a family‑owned outdoor services and civil works company operating in Australia. The Admin & Operations Assistant will handle day‑to‑day administration, customer coordination, booking management, website updates and digital marketing tasks. The role is designed to improve operational efficiency and enhance the customer experience across multiple business areas.

Key responsibilities

• Manage incoming enquiries via phone, email and website.
• Coordinate bookings, scheduling and calendar management.
• Assist with job allocation, quoting and customer follow‑up.
• Maintain accurate digital records in OneDrive, Google Drive, Tradify and Xero.
• Support invoicing, data entry and general administration tasks.
• Update website content, upload project photos and assist with social media posting.
• Help with branding, digital advertising and promotional material.
• Liaise with clients, suppliers and internal teams to ensure smooth workflow.

Required profile

• Minimum 3 years experience in an administrative or operations support role.
• Based in the Philippines and able to work aligned with Australian business hours.
• Strong organisational skills with the ability to manage multiple tasks.
• Excellent written and verbal communication in English.

Required skills

• OneDrive
• Google Drive
• Tradify
• Xero

What we offer

• Independent contractor agreement with flexible hours.
• Fully remote work from the Philippines.
• Competitive monthly compensation of AUD 1,500‑2,000.