Virtual Executive Assistant, Oceania

About the role

EY is looking for Virtual Executive Assistants to join its Administration & Workplace Services (AWS) team. You will provide remote, office-based support to senior executives in Australia and New Zealand, delivering comprehensive administrative and support services for all EY member firms.

Key responsibilities

• Calendar and meeting management: manage and coordinate diaries and schedules with internal and external stakeholders.
• Email management: screen, respond to and act on emails as necessary.
• Travel management: arrange flights and hotel accommodation and other logistics such as visas and transfers.
• Expense management: track and submit expenses for reimbursement or payment requisition, meeting monthly deadlines.
• Event management: set up venue, catering and equipment logistics, coordinate invitations and monitor RSVPs.
• Time tracking: track, enter and submit the executive's worked hours, meeting weekly deadlines.
• Telephone management: relay messages accurately and transfer calls to the executive as required.
• Client relationship management: build relationships with clients and their EAs, maintain client lists in EY's database and report on clients and accounts.

Required profile

• At least a Bachelor's or college degree, any field.
• Minimum of 2 years of work experience in executive assistance, secretary or admin assistant roles is preferred but not required.
• Customer service experience with multiple stakeholders.
• Above-average written and spoken English.
• Ability to handle multiple executives, priorities and early-morning start times.

Required skills

• Proficiency in MS Office (Outlook, Excel, Word and PowerPoint).
• Good time management and prioritisation.
• Attention to detail, discretion and confidentiality.

What we offer

• Competitive compensation linked to performance.
• Medical, prescription drug and dental coverage, and a defined-contribution pension plan.
• Vacation policy, statutory holidays and paid personal days depending on province of residence.
• Learning opportunities and coaching from colleagues.