Sales Administrator (Merchant Onboarding & KYB Support)

About the role

Delivery Hero is looking for two detail-oriented Sales Administrators to join its Commercial team in Taguig on a 12-month fixed-term contract. This is an entry-level role providing operational and administrative support to the Field Business Development (BD) team. You will own merchant onboarding, KYB documentation and database tracking, helping to speed up the sales pipeline and team efficiency.

Key responsibilities

• Execute end-to-end administrative onboarding for new merchants and accounts so they can start smoothly.
• Collect, verify and organize localized Know Your Business (KYB) documentation and client files.
• Maintain and update merchant databases, sales records and pipeline tracking systems with high accuracy.
• Handle routine administrative tasks so Field BDs can focus on client-facing sales.

Required profile

• Entry-level position; prior experience in sales admin, data entry, customer service or commercial support is a plus.
• Strong attention to detail, excellent organization and a reliable, execution-driven work ethic.
• Clear written and verbal communication to work with local sales teams.

Required skills

• Basic proficiency in spreadsheets (MS Excel / Google Sheets).
• Familiarity with CRM or database management systems.