Travel Operations Specialist – Remote

About the role

We are seeking an experienced Travel Operations Specialist to join a premium travel and lifestyle services provider. The role is fully remote and supports the coordination of complex travel itineraries, concierge services, and personalized experiences for high‑end clients worldwide.

Key responsibilities

• Book and manage air travel using GDS platforms such as Amadeus, Galileo, or Sabre.
• Handle fare rules, ticket exchanges, reissues, cancellations, and itinerary changes.
• Coordinate hotel, villa, transportation, dining, and experience reservations.
• Prepare and distribute travel documents, confirmations, vouchers, and itinerary packages.
• Support active travelers during schedule changes, disruptions, and operational issues.
• Generate and track client invoices, reconcile supplier payments, and maintain accurate booking records in CRM systems.
• Build and maintain relationships with travel suppliers, coordinate confirmations, payments, and special requests.

Required profile

• Minimum 2 years of experience in travel agency operations, hospitality reservations, or similar roles.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple bookings and deadlines simultaneously.
• Excellent written and verbal English communication skills.

Required skills

• Amadeus
• Galileo
• Sabre
• Microsoft Office
• CRM systems (experience with booking record management)

What we offer

• Flexible remote work environment.
• Opportunity to work with a global clientele in the luxury travel sector.
• Dynamic, fast‑paced team focused on operational excellence.