Luxury Travel Consultant – Philippines

About the role

Wedded Wonderland is seeking a Luxury Travel Consultant to deliver high‑touch, concierge‑level travel support for destination weddings, milestone celebrations, and their guests. The role supports complex, multi‑party travel arrangements in collaboration with senior luxury travel specialists, wedding planners, venues, and global travel partners, requiring precision, professionalism, and availability across weekends and holidays.

Key responsibilities

• Coordinate travel itineraries for destination weddings, honeymoons, guest travel, and post‑event extensions, ensuring all components are accurate and date‑aligned.
• Communicate professionally with guests, planners, and partners via WhatsApp, email, and phone, providing calm, discreet, and culturally sensitive support.
• Monitor active bookings during assigned shifts, identify potential conflicts, and resolve standard travel issues or escalate complex matters.
• Log bookings, guest details, notes, and communications in internal CRM systems and maintain organized, client‑ready documentation.
• Coordinate with hotels, transfer providers, and local service partners, representing Wedded Wonderland professionally in all supplier interactions.

Required profile

• Minimum 5 years’ experience in luxury travel, travel coordination, concierge services, hospitality operations, or related roles.
• Proven experience supporting complex itineraries and group travel for premium clients.
• Strong written and verbal English communication skills; comfortable using WhatsApp, email, and phone.
• High attention to detail when preparing guest‑facing itineraries and documentation.
• Ability to work independently, manage multiple priorities, and be available on weekends and holidays.

Required skills

• Familiarity with CRM systems.
• Experience with travel coordination platforms.