Technology Risk Consultant

About the role

The Technology Risk Consultant (also referred to as Senior Data Analyst) designs, develops, analyzes and interprets business, technology and cybersecurity risk metrics within the GBS COO - Business Insights & Analytics team at Manulife. The role provides actionable insights that support strategic decision-making and drive business performance.

Key responsibilities

• Analyze trends across KRIs, KCIs and KPIs to identify emerging risks and control weaknesses
• Provide analytical input and recommendations to improve metric design, including leading indicators, thresholds and signal quality
• Develop executive-level insights and narratives for risk committees and senior leadership
• Partner with Cybersecurity and Technology teams to improve interpretation of metric results
• Support thematic reviews and challenge metrics that do not provide meaningful risk insight
• Contribute to the evolution of the technology risk metrics framework and reporting approach
• Analyze breach trends and systemic risk patterns to inform leadership decisions

Required profile

• Bachelor's degree; candidates with relevant work experience are welcome to apply
• 5-7 years of experience in analytics, risk management, cybersecurity or technology governance
• Hybrid arrangement: ready to work onsite and from home depending on business needs
• Amenable to mid-shift or night shifts depending on business needs
• Experience supporting executive or committee-level reporting is an asset

Required skills

• Advanced Excel (Power Query and VBA macros)
• Intermediate to advanced PowerPoint and BI tools such as Python, R, PowerBI, QlikView, Qlik Sense or Tableau
• Data analysis, manipulation and ETL processes
• Data storytelling, visualization and data governance
• Familiarity with data warehousing, data mining, predictive analytics and business reporting
• Mentoring team members on reporting and dashboard best practices

What we offer

• Career growth opportunities
• A flexible environment that values well-being and inclusion
• Support from a global team